When will my refund be processed?
Returns can take up to 10 working days to be processed but we aim to get 'em done as quickly as possible. As soon as your item(s) have been refunded you'll get an automated email and after this, the money should be back with you real soon! Refunds can take up to 10 working days to appear back in your account, if you haven't received your refund after this time, please contact our customer service team at firstname.lastname@example.org with your order number and the items you returned and we'll take a look!
Articles in this section
- What do I do if I haven't received my order?
- How do I exchange an item?
- How do I track my order?
- I can't find my returns form!
- Can I return separate orders in the same parcel?
- Do you offer free returns?
- When will my refund be processed?
- What is your returns policy?
- I've received a customs fee, I'm not paying this
- Will I be charged customs taxes?